Shipping policy

Shipping Policy

Thank you for shopping with SimplyHairBrush! We strive to deliver your products as quickly and efficiently as possible. Please read our shipping policy below for information regarding your order shipment.

1. Shipping Methods and Carriers
We offer a variety of shipping options to meet your needs. Our primary shipping carriers include e.g., USPS, FedEx, UPS. Shipping methods may vary based on the destination and the shipping option selected at checkout.

2. Processing Time
Order Processing: Orders are typically processed within 1-3 business days after payment confirmation.
Order Confirmation: You will receive an order confirmation email once your order is placed, and a shipping confirmation email with tracking information once your order has shipped.

3. Shipping Rates
Shipping rates are calculated at checkout based on the destination, weight of the package, and selected shipping method. You will see the shipping costs before completing your order.

4. Delivery Times
Delivery times may vary based on the shipping method chosen and the destination. Estimated delivery times are as follows:
- Standard Shipping: 7-10 business days
- Expedited Shipping: 5-7 business days
- Express Shipping: 3-5 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to factors outside our control, such as weather, carrier delays, or holidays.

5. International Shipping
We currently offer international shipping to select countries. Additional customs fees, duties, or taxes may apply and are the responsibility of the customer. Please check with your local customs office for more information.

6. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.

7. Missing or Lost Packages
If your package has not arrived within the estimated delivery time, please contact us at Support@SimplyHairBrush.com for assistance. We will work with the carrier to resolve the issue.

8. Shipping Restrictions
Some items may have shipping restrictions based on size, weight, or destination. If any of your items are affected, we will notify you before processing your order.

9. Changes to Shipping Policy
We reserve the right to modify this shipping policy at any time. Changes will be posted on this page, and your continued use of the website constitutes your acceptance of the new policy.

10. Contact Us
If you have any questions or concerns about our shipping policy, please reach out to us at Support@SimplyHairBrush.com.

Thank you for choosing SimplyHairBrush! We appreciate your business and look forward to serving you.